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IGVault has more than 14 years of rich experience in the game trading industry, and has tens of millions of loyal users in over 30 countries around the world.
Our eternal mission is to provide customers with 100% satisfactory service and better experience of virtual products in games. This is also the most important reason why iGVault could become the world's number one platform for virtual products trading.
1. Our products
iGVault has more than 10 million sellers around the world, and all sellers have been assessed rigorously by iGVault to ensure that our products and services are unique and in a leading position in the industry.
Now iGVault has expanded the range of products to more than 90 popular games in the world, and our products include game currencies, accounts, items, power leveling, prepaid cards, CDKeys, etc. We are still expanding our products based on the needs of iGVault’s users and market changes.
2. Our service
iGVault always believes that 100% customer satisfaction is the cornerstone of our survival and development. There are more than 100 customer service staff and thousands of sellers in IGVault to serve you 7*24 hours.
For the products on sale, our promises of service quality are as follows:
The source of all products is 100% legal. iGVault does not allow sellers to sell gold coins, accounts and equipment from illegal sources, such as hacked credit cards, hacking, fraud, etc.
As we all know, due to the business strategy of some game developers, they will prevent trading or take other severe action , which will cause losses to customers and iGVault, although our sources are legal, and the proceeds are based on voluntary transactions. IGVault cannot control this situation, but we promise we will do our best to take our responsibility for customers.
（2） Low price
The price of products in IGVault is lower than that of major game trading service providers. We will provide our customers with competitive products which have lower profit margins in order to obtain long-term support from customers.
If you find that our price does not meet our promise, please send us a message (please indicate the game and product category in the message (such as WOW:Gold)), iGVault will reply you within 24 hours.
（3）Delivery time: from 1 minute
The platform has accumulated 10 million sellers and the technical advantages of the automatic delivery system to ensure that all game products can be delivered within the promised time.
（4） Refund guarantee
If you are dissatisfied because of the products or any other reason, you can submit a refund request at any time before the order is delivered, and we will respond in time.
After you receive the product, you still enjoy a 1-45-day warranty.
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